Frequently Asked Questions about ACTIQ
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Revolutionary visual management solutions
for the entire surgical pathway.
1. What is ACTIQ?
The ACTIQ platform is a suite of software solutions that informs caregivers with live, actionable information and analytics throughout the care process. Bringing together all essential clinical information, logistics, safety and efficiency considerations, ACTIQ coordinates surgical facilities and teams to optimize safety and productivity.
2. How does ACTIQ work?
ACTIQ utilizes existing EHR data and builds on this with a variety of sensors to measure environmental conditions, door movements, patient in/out arrival times, and more. The ACTIQ dashboard then displays live data & alerts about the patient, resources, safety protocols, workflow, delays and other metrics at precisely the right time. This real-time visual aid provides the most efficient perioperative workflow completion. Clinicians and staff all receive vital information and coordination tools to ensure the best possible outcomes for the surgical patient – On time, Every time.
Receiving precious Data at such scale, ACTIQ also uses advanced algorithms to check data integrity and alert charting opportunities & corrections.
3. Is ACTIQ right for my hospital?
There are ACTIQ solutions for different critical care hospital departments such as the OR, ICU, Cathlab and ER.
ACTIQ offers quick and easy implementations to get your facility started seamlessly. Our scalable model allows you to grow into more elaborate solutions that provide wider integrations and functionalities as desired. Our offerings focus on adding valuable data to the data already available in the hospital – and visualizing it into smart, live, actionable caregiver decision support.
4. What versions of ACTIQ are there?
There are ACTIQ solutions for different critical care hospital departments such as the OR, ICU, Cathlab and ER.
ACTIQ offers quick and easy implementations to get your facility started seamlessly. Our scalable model allows you to grow into more elaborate solutions that provide wider integrations and functionalities as desired. Our offerings focus on adding valuable data to the data already available in the hospital – and visualizing it into smart, live, actionable caregiver decision support.
5. Which interfaces and industry standards are supported by ACTIQ?
ACTIQ is vendor neutral and supports a variety of industry standard protocols, HL7 interfaces and APIs. ACTIQ communicates with EHRs, medical devices, resources, logistics and/or other health information systems using standards-based protocols. This includes technologies such as HL7 2.X, FHIR, XML, JSON, SQL. SOAP, etc.
Our extensive experience with networking protocols gives us great expertise and agility in applying standards-based networking and communications to generate the best real-time information for your caregivers.
6. What does the ACTIQ implementation process look like ?
Implementation typically lasts from a few weeks, to up to 6 months, depending on the level of integration and the customer environment. ACTIQ is built to work flexibly in all environments but also employs a system requirements workflow assessment to configure the solution to the specific environment and needs of the customer. Our process will then moves on to platform upload, configuration, data integrity and interface testing, and finally end-user testing and software acceptance. We finalize with facility and staff training in preparation for the Go-Live.
7. Is ACTIQ easy to use?
ACTIQ users are thoroughly trained in person during the implementation phase. Our customers find they are proficient within several days of using the solution. ACTIQ is very intuitive to use and our post-sale support is unmatched in the industry.
8. Is ACTIQ safe to use? What about HIPAA compliance and PHI data security?
ACTIQ platform is supported through remote 24/7 assistance. PHI data always stays within your facility and never leaves the premise. ACTIQ is 100% HIPAA compliant. All data is covered by the same security levels as your current hospital data and remains on-premise, behind your facility’s firewall. ACTIQ can never disrupt the integrity of other hospital information systems.
9. How does ACTIQ pricing work?
ACTIQ is available as a SaasS model with annual subscription pricing. Our pricing is all-inclusive and we never charge additional fees for maintenance, enhancements or support. Hardware can be purchased directly through NewCompliance or may be sourced by a facility’s own IT department. Our tiered pricing model insures simplistic and cost-effective options for facilities of any size.
10. What are the Results of ACTIQ and its Return On Investment?
ACTIQ has a strong, proven ROI model with rapid cost recovery times ranging from 1-6 months when analyzing hard costs alone. The different ACTIQ solutions will provide you with varying degrees of results in the areas of patient safety, efficiency, surgical volume and surgical costs. Please contact us for a free demonstration of possibilities and achieved results & outcomes.
Elements Specifically Designed for the Surgical Care Pathway
Workflow Dashboards
ACTIQ Elements
The ACTIQ platform integrates and draws data from your EMR, your building system, and other OR equipment. It tracks, validates, and smartly interprets this data and displays essential information as required by clinical staff during surgical procedures.
By integrating all safety protocols and checklists in one location, the risk of errors, delays, and surgical site infections (SSI’s) is minimized. This results in significant cost savings for your hospital. Workflow dashboards lessen the burden on your caregivers.
Inside and outside the OR, or in the prep room, our Workflow Dashboards meet the demands of every situation.
Overview Dashboards
ACTIQ Elements
Lower the workload of your surgeons or simplify the complexity of scheduling with our real-time Overview Dashboard. The Overview Dashboard provides oversight of essential information that will improve communication between teams, departments, or specialists. Obtain oversight of essential information and simplify planning for the entire team.
Managers, day coordinators, and planners often work with these dashboards. Mostly in combination with our overview- and coffee room dashboards.
Analytics and Reports
ACTIQ Elements
Our Analytics & Reports allow you to explore and organize performance data per specialty, operating room, week/day/month, individual cases, etc. Clear analytics will reveal opportunities for performance and safety improvements and will deliver more predictable OR outcomes. Mapping out opportunities for Continuous Improvement and measuring the impact of Quality Initiatives has never been this easy. Intelligent reports are automatically shared with the appropriate people to create awareness throughout the entire surgical department.
Dynamic Checklists
ACTIQ Elements
Our Dynamic Checklists prevent you from missing crucial information that is essential for any surgery. Many things can go wrong before, during, and after an operation. Therefore, it is of great importance to perform routine checks during specific phases and transfer moments throughout the surgical process in a structured manner. From admission to discharge – it is essential for nursing staff, OR teams, surgeons, and anesthesiologists to be aware of the current status and their responsibilities within the workflow. Following WHO and other guidelines, many hospitals already require checks at various steps in the surgical process, as summarized in the “surgical safety checklist”. This process, however, usually occurs outside of the EMR on paper or on a whiteboard, limiting its usability for quality improvement initiatives.
Messaging Tools
ACTIQ Elements
Smart Messaging provides real-time notifications about the status of a patient, scheduling changes, charting errors, or any other information that requires an immediate response. Automated messages save time, minimize the loss of information, and put an end to outdated communication. Smart Messaging allows you to send automated emails with generated reports when certain data requires immediate communication. Do you want to be notified when a certain timestamp is created? You are no longer required to monitor when a patient arrives, you will simply receive a text when the patient enters the holding area or the OR and you will be notified about when your presence is required.
Full Interoperability
ACTIQ Elements
Fragmented data and an overload of data originating from different systems may contribute to miscommunication and the loss of valuable information throughout the surgical process. Improve patient outcomes by generating data from a large variety of systems (EMR, BMS, PDMS etc.). By improving the way different source systems connect and communicate data, healthcare teams can increase awareness regarding the quality of care, patient outcomes, and costs of a department.
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Elements Specifically Designed for the Surgical Care Pathway
Workflow Dashboards
The Workflow Dashboard provides clinical and operational data exactly when and where this is needed. Relevant data is visualized in real-time and reflects actionable information in one clear dashboard. It integrates alerts, essential protocols, and other systems in the OR (BMS/ IoT/ /Video routing/protocol systems) into one central overview. It empowers critical care teams to increase efficiency, improve patient safety, and optimize workflow and workplace synergy.
Overview Dashboards
The Overview Dashboard provides real-time oversight of essential information to improve communication between teams, departments, and various specialists. Receive updated information on the progress of a patient, any ongoing surgical procedure, availability of beds, operating rooms, or surgical teams. Overview and specifics around nurse availability and relief can also be viewed, in for example a coffee room or lounge.
Analytics & Reports
Obtain detailed insight into all performance metrics via easy-to-use, real-time big data analysis and individualized reports. Clinicians and administrators can now identify and effectively target suitable opportunities for performance and safety improvements – and deliver more predictable outcomes.
Dynamic Checklists
Our Dynamic Checklists prevent you from missing crucial information that is essential for any surgery. Many things can go wrong before, during, and after surgical procedures. Therefore, it is of great importance to perform routine checks throughout the surgical process in a structured manner. From admission to discharge – it is essential to be aware of the status and their responsibilities within the workflow.
Messaging Tools
Smart Messaging provides real-time notifications about the status of a patient, scheduling changes, charting errors, or any other information that requires an immediate response. Automated messages to be received via the healthcare worker’s preferred platform (ie. Text message, email, pager) save time, minimize the loss of information, and put an end to outdated communication methods such as phone calls and notice boards.
Full Interoperability
It can be challenging to merge, synchronize, and aggregate datasets from different source systems, mainly because of the use of different definitions and formats within the data. This may contribute to miscommunication and the loss of valuable information. Improve patient outcomes, optimize efficiency, and save costs by combining data from a large variety of systems (EMR, BMS, PDMS, etc.) into one clear overview.
